Terms of Service

1. Definitions

• "Builder" or "Developer" refers to any real estate builder, developer, landowner, or promoter who showcases projects or lists property details on the Platform.
• "User" refers strictly to any website visitor, home buyer, property investor, or individual accessing the Site or utilizing the public Services. Unlike Developers, Users are consumers accessing informational content and submitting lead forms.
• "Project Listing" refers to any educational, informational, or promotional listing of real estate projects published on the Platform.
• "Lead Inquiry" refers to any request for information, contact request, or inquiry submitted by a User through our forms.

2. Scope of Services & Legal Positioning

2.1. Pure Technology Platform: The Urban Estate is strictly a Technology, Lead Generation, and Digital Marketing SaaS Platform. We act solely as an intermediary technological bridge connecting interested property buyers with third-party real estate developers.

2.2. No Brokerage or Advisory Role: The Company is NOT a real estate broker, property dealer, real estate agent, investment advisor, financial consultant, or legal consultant. We do not sell, lease, or buy real estate; act as an agent or broker for any User or Developer; negotiate property prices, terms, or transactions; provide financial, investment, tax, or legal advice; hold, process, or collect booking amounts or token fees; or guarantee investment yields or rental returns.

2.3. Transactional Disclaimer: Any agreement, contract, or communication regarding property purchases, bookings, or negotiations occurs solely and directly between the User and the respective Developer. The Urban Estate is not a party to, and disclaims all liability arising from, any such transactions or agreements.

3. Real Estate Listings & Information Disclaimer

3.1. Developer Responsibility: All project details, pricing, layout designs, unit availability, construction timelines, municipal approvals, amenities, images, renders, and brochures displayed on the Platform are supplied directly by the Developers.

3.2. Legal Compliance and RERA:While we require Developers to provide valid Registration Numbers issued under the Real Estate (Regulation and Development) Act, 2016 ("RERA") (specifically MahaRERA for Mumbai & Palghar launches), we do not independently verify every factual claim, municipal approval, or builder record.

3.3. Independent Verification Required: Users are strictly advised to independently check the validity of RERA registration on the official MahaRERA website, verify physical construction progress, layout configurations, absolute pricing, and possession dates directly with the Developer, and conduct independent title verification through qualified legal professionals before committing to any property purchase.

4. Platform Use and Acceptable Use

Currently, the Services are limited to public informational pages, blog listings, contact forms, inquiry submissions, and newsletter signups. There are currently no user accounts, dashboards, or payment systems active on the Platform. You agree not to submit false, misleading, or fraudulent contact or inquiry information, reverse-engineer or scrape any Platform source code or content, or attempt to disrupt the operation of the Site.

5. Intellectual Property Rights

All content, trademarks, graphics, logos, designs, and code displayed on the Platform are the intellectual property of The Urban Estate or its licensors, protected by copyright and intellectual property laws of India and international treaties. You may view and print pages for personal, non-commercial use only.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall The Urban Estate, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, goodwill, or property purchasing losses, arising out of or in connection with your use or inability to use the Services. We do not guarantee that the Platform will be error-free, secure, uninterrupted, or free of viruses.

7. Indemnification

You agree to indemnify, defend, and hold harmless The Urban Estate and its directors, officers, employees, and agents from and against any claims, liabilities, losses, costs, or expenses (including legal fees) arising out of your violation of these Terms or your misuse of the Services.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

9. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will indicate the date of the latest update at the top of this document. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

10. Service Availability & Suspension

While we strive to ensure that the Platform remains accessible at all times, we do not guarantee uninterrupted, secure, or error-free access. We may temporarily suspend or restrict access to all or part of our Services for maintenance, updates, server migrations, or technical upgrades without prior notice. The Company reserves the right to suspend, terminate, or disable your access to the Platform at any time, with or without cause, for any violation of these Terms or the Acceptable Use Policy.

11. General Boilerplate Provisions

• Force Majeure: The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including acts of God, natural disasters, telecommunications outages, government actions, or cyber attacks.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
• Entire Agreement: These Terms constitute the entire legal agreement between you and The Urban Estate regarding your use of the Services, superseding all prior communications or understandings.
• Waiver: No waiver of any term or condition by the Company shall be deemed a further or continuing waiver of such term or any other term.
• Assignment: The Company may assign or transfer its rights and obligations under these Terms to any affiliate, successor, or third party without restriction. You may not assign your rights or duties under these Terms without our prior written consent.

12. Contact Information

For any questions, grievances, or legal inquiries regarding these Terms, please contact us at:
Email: [email protected]
Grievance Officer: Legal & Compliance Department
Address: Mumbai, Maharashtra, India (Virtual/Remote Office)